Privacy policy
Last updated: October 24, 2026
This policy explains what information we collect through flackable.com, why we collect it, and what you can do about it. This site is operated by Flackable, LLC, a Pennsylvania limited liability company that does business as Flackable and as AuthorPrime.
We’ve written this in plain language on purpose. If anything here is unclear, email us at info@flackable.com and we’ll explain it.
This policy covers flackable.com. If you’re a client, the information you share with us during a project is governed by the confidentiality terms in your signed service agreement.
What we collect
Information you give us. When you book a consultation, our booking tool asks for your name, email address, phone number, and whatever details you choose to include about your business or your inquiry. When you email or call us, we have whatever you send. If we add a gated download in the future, we’ll ask for your email address before providing the file, and we’ll say so at the point of download.
We don’t ask for Social Security numbers, government IDs, financial account numbers, health information, or other sensitive categories of personal information through this website. Please don’t send them to us through a web form.
Information collected automatically. Like most websites, ours records the kind of technical information browsers and servers routinely exchange: browser type, device type, language preference, the site that referred you, the pages you viewed, and the date and time of each request. We use this to understand how people find and use our site.
Cookies and analytics
A cookie is a small text file a website stores on your device so it can recognize your browser on a later visit.
The only cookies on our public pages come from our host, from analytics and from embedded services. Our hosting platform sets one functional cookie (__vdpl) that keeps your browser on a single version of the site during your visit. Google Analytics, which we use to understand how the site is used, sets two cookies (_ga and _ga_L03PK9B36K) that last up to two years and distinguish browsers and sessions; it receives the page address, title and referrer and a truncated version of your IP address, and never the contents of a form you submit. If your browser sends a Global Privacy Control signal, we do not load Google Analytics and no analytics cookies are set. Content embedded from YouTube, PodBean, Microsoft Bookings and the Flackable App may set its own cookies when it loads or when you interact with it, under those services’ policies. If you sign in to the site’s administrative area, a session cookie keeps you signed in for up to 30 days.
Forms. When you request an invitation to the Flackable App, the information you enter is stored in this site’s database so we can review your request, and a copy is emailed to us by Postmark, an email delivery service operated by ActiveCampaign, whose privacy policy applies to that delivery: https://www.activecampaign.com/legal/privacy-policy. We do not use open or click tracking on those messages. We keep invitation requests for as long as we need them to review and follow up, and you can ask us to delete yours at any time at info@flackable.com. When you book a call on this site, the booking form is provided by Microsoft Bookings; the details you enter are collected and stored by Microsoft under Microsoft’s privacy statement and shared with us to schedule the call.
Advertising. We do not currently run advertising that tracks you across other websites.
Your cookie controls. You can set your browser to refuse cookies or to alert you when a site sets one. Some parts of our site may not work properly if you block cookies entirely. We also honor browser-level opt-out signals, including Global Privacy Control, where our systems receive them.
Why we use your information
We use the information described above to:
- Respond to your inquiry and schedule the consultation you requested
- Provide the services you’ve asked about or engaged us for
- Send you a file or resource you requested
- Understand how our website is used so we can improve it
- Keep the site secure and working properly
- Meet our legal, tax, and recordkeeping obligations
We don’t send cold outreach. We don’t buy contact lists, and we don’t email or text people who haven’t contacted us first.
Who we share it with
We don’t sell your personal information. We don’t share it for cross-context behavioral advertising. We don’t trade or rent it.
We do rely on a small number of service providers who process information on our behalf, and only to do their job for us:
- Microsoft 365, including Microsoft Bookings, for email and consultation scheduling
- Google Analytics for website measurement
- Our website host and its security and backup services
We may also disclose information where the law requires it, where we need to protect our rights or someone’s safety, or in connection with a merger, acquisition, or sale of our business, in which case we’ll note it on this page.
How long we keep it
We keep inquiry and booking information for as long as we’re in contact with you and for a reasonable period afterward, in case you come back. We keep records related to client engagements for as long as our agreement and applicable tax and legal requirements demand. Website analytics data is retained on the schedule set in our Google Analytics account. When information no longer serves a purpose, we delete it.
Your choices and your rights
Whatever state or country you’re in, you can ask us to:
- Tell you what personal information we hold about you
- Correct information that’s wrong
- Delete information we no longer need to keep
- Provide a copy of what you gave us
- Stop emailing you
To make a request, email info@flackable.com. We’ll respond within 45 days, and we may need to verify your identity first. We won’t treat you differently for making a request.
If you’re in California, you have rights under the California Consumer Privacy Act, including the right to know, delete, and correct your personal information, and to opt out of the sale or sharing of it. As described above, we don’t sell or share personal information.
If you’re outside the United States, please note that we operate in the United States and your information is processed here. Where we handle your information, we do so because you contacted us, because we’re providing a service you asked for, or because we have a legitimate interest in running and improving our website.
Security
We use commercially reasonable measures to protect the information we hold. No method of transmitting or storing information is completely secure, and we can’t guarantee absolute security.
Children
Our website is for business audiences. We don’t knowingly collect personal information from anyone under 16. If you believe a child has provided us information, email us and we’ll delete it.
Other websites
Our site links to sites we don’t operate, including media coverage, publications, and social platforms. We don’t control their privacy practices and aren’t responsible for them. Review the policy of any site you visit.
Changes to this policy
We may update this policy as our business and our tools change. The date at the top shows when it was last revised. Your continued use of our site after we post an update means you accept it.
Contact us
Registered address (legal and billing): Flackable, LLC, 1167 Berkshire Blvd., #1074, Wyomissing, PA 19610. Contact and mailing address: 1500 Chestnut St Ste 2 #2747, Philadelphia, PA 19102.
(866) 225-0920